(973) 298-7550(973) 298-7550(973) 298-7550
DEKOOG MASSAGE
Heal The Body.....Relax Your Mind

Massage Policies

 
MASSAGE POLICIES AND PROCEDURES
 
 
It is our intention to provide our guests with a professional and therapeutic onsite massage. The following policies and procedures serve as a guide for first-time and regular onsite massage clients of Dekoog Massage Therapy
At Dekoog Massage Therapy, we understand that unanticipated events occur in everyone’s life. Unforeseen events such as last minute meetings, traffic considerations, and project deadlines, are just a few reasons why one might consider canceling a onsite massage appointment.
In our commitment to provide a unique and outstanding massage experience to all of our clients and out of consideration for our therapists’ time, we have adopted the following policies:
 
ARRIVAL TO YOUR ONSITE MASSAGE
Therapist will arrive for your onsite massage appointment 15 minutes prior to the scheduled starting time. This allows therapist the time for set-up of a relaxed and unhurried experience.
 
CANCELLATION POLICY
 
Corporate Clients:
Please provide at least 24 hours notice if you need to reschedule, cancel an appointment, or reduce your appointment hours. This gives us enough time to fill this time slot. If your appointment is on a Monday, notice must be given 24 hours before your appointment that Friday; weekends don't count toward the 24 hour notice policy. If you fail to cancel prior to 24 hours before your onsite massage appointment, 50% of the cost of service can be credited back to your account, but full refunds will not be given.
Employees of Corporate Clients:
Employees of our corporate clients will be charged according to their company's cancellation policy.
 
LATE ARRIVAL POLICY
We regret that late arrivals will not receive extension of scheduled onsite massage appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.
 
 
NO SHOW POLICY
Clients who fail to show for onsite massage appointments will not be given a full or partial refund. It is important that our onsite massage therapists are compensated for reserved time slots.
 
INFORMED CONSENT
Prior to each onsite massage session, the treatment plan will be discussed with you. At your first visit with us you will receive an electronic copy of the onsite massage therapy policies and will be asked to electronically sign the consent stating that you have read the information, understand it, and agree to comply with the professional onsite massage therapy policies and procedures. Clients who we have not seen for at least a year will also be asked to fill out this form.
 
SCOPE OF PRACTICE
Dekoog Massage onsite massage therapists are licensed professionals and held to the highest standards of the American Massage Therapy Association and National Certification Board for Therapeutic Massage and Bodywork.
Massage Therapy is a profession in which the practitioner applies manual techniques, and may apply adjunctive therapies, with the intention of positively affecting the health and well-being of the client.
Onsite massage therapists do not diagnose or prescribe for medical conditions nor are they allowed to provide treatment for a specific condition without a doctor’s supervision. The onsite massage therapist is required to refer you for diagnosis and to follow recommendations of your physician.
 
RESPECT FOR CLIENT NEEDS AND BOUNDARIES
Dekoog Massage onsite massage therapists are happy to adjust pressure, musical volume, work longer on an area or move on if you request it.
The client may choose to refuse any onsite massage methods, stop massage at any time, and is free to leave.
 
PROFESSIONAL BOUNDARIES
Requests for sexual activity will not be tolerated, will be viewed as solicitation, and reported to the proper authorities under the guidelines of the onsite massage therapy policies and procedures. The client will not be rescheduled if this occurs.
The breast and genital area will not be massaged under any circumstances. A professional distance will be maintained from these areas. Also, low back, hip & gluteal area will be massaged only on request.
Sexual interaction or discussion of any kind between the client and the massage therapist is NEVER appropriate.
 
CONFIDENTIALITY AND CONVERSATION
The discussion between the onsite massage therapist and the client is confidential. The client may or may not choose to talk during the onsite massage.
We are happy to listen to your conversation and share our professional expertise. We prefer to not discuss topics of a political, private or sexual nature.
 
EXISTING AND NEW MEDICAL CONDITIONS
It is the responsibility of the client to keep the onsite massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the onsite massage may be continued.
The client must also keep the onsite massage therapist informed of any changes in health conditions.
If you have any questions on the above information, please direct them to Dekoog Massage 973-298-7550